World Tickets 365 — Questions and Answers
Orders, payment, delivery and refunds
Short answers to the questions buyers ask most often before and after placing an order.
Frequently Asked Questions
Can I book tickets for two different events in one order?
No. Each order on World Tickets 365 covers tickets for one event. If your basket already holds tickets for one event and you add tickets for another, the site asks whether to replace the basket. To attend several events, place a separate order for each of them; every order is handled and delivered separately. Within one event you can still book several tickets together, and the next answer explains how that works.
Can I book several tickets in one order?
Yes — you can book multiple tickets together in a single order and checkout. Booking several places in the same category keeps a group together where availability allows, and the full set is delivered to the one email address used at checkout. For larger group or corporate requests, contact worldtickets365inc@gmail.com before booking so we can confirm what is available and coordinate delivery.
In which currency are prices shown and charged?
Prices on World Tickets 365 are shown in US dollars, per ticket, before you reach the payment step, and the order is charged in US dollars. If your card is issued in another currency, your bank converts the amount at its own exchange rate and may add a conversion fee of its own; that part is set by the bank, not by us. The amount in US dollars on the order is the amount of the purchase.
How do I pay for an order?
Orders are paid by bank card on a secure checkout page run by Stripe, the payment provider. Card details are entered on that page and are not stored by World Tickets 365. The card brands accepted are shown at checkout. If a payment does not go through, check the card details or try another card, and write to worldtickets365inc@gmail.com if the problem repeats.
Who operates this website, and are you connected to the events you list?
This website is an independent ticket concierge service. We are not affiliated with, endorsed by, or connected to any artist, team or performer, the venue, or any event organiser. We source tickets through a global network of verified secondary-market partners, which is why prices are set by sellers and may differ from face value. All trademarks and names appear on this site for identification purposes only.
When will my tickets be delivered?
Tickets are delivered no later than 2 days before the event date. Tickets are delivered as mobile tickets via a ticketing app. In rare cases, tickets may be provided as a PDF. The tickets or instructions are sent to the email address used at checkout within that window before the event.
What ticket categories are available?
We offer access to all officially released ticket categories for the event, subject to availability. The exact set of categories differs from event to event, even at the same venue, and is confirmed by the organiser — the listing on the site shows what is currently on sale.
What happens if an event is cancelled or postponed?
If the event is cancelled by the organiser and not rescheduled, a refund is issued on request; up to 10% of the service cost may be retained under our refund policy. If we are unable to secure the tickets you ordered, your order is cancelled and you receive a full refund of the amount paid. If the event is postponed to a new date, your tickets remain valid for the rescheduled fixture. Refund requests are handled through our support team — email worldtickets365inc@gmail.com with your order details and we will confirm the next steps.
Can I cancel my order after payment?
All sales are final, so orders cannot generally be cancelled once payment is complete, because tickets are reserved or purchased for your specific order as soon as you pay. Cancellation requests are reviewed only case by case. If you need to raise one, contact worldtickets365inc@gmail.com as early as possible with your order details, and we will tell you upfront what is possible.
Can I transfer my tickets to someone else?
In most cases tickets can be transferred to another person. The exact method depends on the ticketing platform used for delivery — some support direct in-app transfers, while others need coordination through our support team. If a transfer option is not obvious, email worldtickets365inc@gmail.com with your order number and we will walk you through the available steps.
When do doors open and when should I arrive?
Doors usually open one to two hours before the advertised start time; the exact time is confirmed by the organiser and shown on your ticket. Present your mobile ticket at the gate directly from your phone with the screen brightness turned up. Arriving at least 60 minutes early leaves room to clear security and reach your place.
How can I contact your support team?
Our concierge team is available at worldtickets365inc@gmail.com and responds to all inquiries within one business day. For time-sensitive matters close to the event, email remains the fastest channel.